Refund & Cancellation Policy Service Center

Refund & Cancellation Policy

Refund & Cancellation Policy – 24x7 Service Center


We are committed to providing reliable repair and maintenance services. This Refund & Cancellation Policy explains the terms related to service cancellations, refunds, and customer support. By booking a service, you agree to the policy outlined below.

1. Service Cancellation Policy

  • You may cancel your booking before it is confirmed or before a technician is assigned.
  • Once a technician has been assigned or dispatched, cancellation requests may not be eligible for a full refund.
  • For scheduled appointments, we recommend cancelling a few hours before the service time.
2. Refund Policy

  • Full Refund: Available if the booking is cancelled before the service process begins.
  • Partial Refund: If a technician has already been assigned or dispatched, applicable visit or service charges may be deducted.
  • No Refund: Refunds are not available after the repair or installation service has been completed.
  • Inspection, diagnosis, and visiting charges are non-refundable once the service has been provided.

As a service-based business, refunds may not be possible once technician time, travel, or service resources have been allocated.

3. Advance Payment

  • Any advance payment made during booking will be adjusted in the final invoice.
  • Advance payments are generally non-refundable once the service has started.
4. Service Issues & Support

  • If you experience any issue with our service, please contact us within 24–48 hours after service completion.
  • After reviewing your request, we may offer:
    • Service revisit or correction
    • Partial refund, where applicable
5. Services Not Eligible for Refund

  • Completed repair or installation services
  • Emergency or same-day service bookings
  • Spare parts or accessories after successful installation
6. Refund Processing

If your refund request is approved, the refund will usually be processed within 5–7 working days.

  • Refunds will be issued through the original payment method whenever possible.
  • Alternatively, refunds may be processed via Bank Transfer or UPI.
7. How to Request a Cancellation or Refund

For cancellation or refund requests, please contact us:

Please provide the following details:

  • Your Name
  • Booking or Service Details
  • Booking Date
  • Reason for Cancellation or Refund Request
8. Changes to This Policy

We reserve the right to modify or update this Refund & Cancellation Policy at any time. Any changes will be posted on this page and will become effective immediately after publication.